Privacy Policy bonus88 –
Data Protection Malaysia Users

Your privacy is not merely a legal obligation to us — it is a genuine commitment. This document clearly explains how bonus88 collects, uses, stores and protects your personal data.

Last Updated: 1 June 2026
PDPA 2010 Compliant
256-bit SSL Encryption
Policy Contents
Data We Collect
How We Use Your Data
Information Sharing
Security & Encryption
Your Rights as a User
Data Retention & Deletion
Cookies & Tracking Technologies

Six Ways bonus88 Protecting Your Data

Data protection is more than a written policy — it is enforced through the technical systems and operational procedures we follow every day.

End-to-End Encryption

All data transmitted between your device and the bonus88 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Secure & Protected Servers

User data is stored in certified data centres with multiple layers of physical and digital access controls. Only authorised personnel are permitted to access users' personal data.

No Data Sales

Bonus88 has never and will never sell, rent or trade users' personal data to any third party for marketing or other commercial purposes without your consent.

PDPA 2010 Compliance

Every aspect of this Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing how personal data is handled in the country.

Marketing Controls in Your Hands

You may opt in or out of marketing communications at any time via your account settings. Your preference will be respected and updated within 48 hours.

Regular Security Audits

The bonus88 platform undergoes regular external security audits by independent cybersecurity firms to ensure our data protection systems consistently meet the latest standards.


Introduction

This Privacy Policy explains how bonus88 ("we", "Platform") collect, use, disclose and protect your personal information when you use our platform via website or mobile app.

By registering for or using bonus88 services, you consent to the practices described in this policy. If you do not agree, please do not use our platform.

Data We Collect

To deliver a secure, efficient and personalised experience, bonus88 collects certain categories of personal data. We only collect data that is strictly necessary for a specific purpose — nothing more.

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, IC/passport number KYC Verification & Account Security
Contact Data Email, phone number Communication & Account Notifications
Financial Data Bank name, account number (last 4 digits) Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser Security & Fraud Detection
Usage Data Game history, session duration, game preferences Platform Improvement & Relevant Promotions

Credit card number or full payment details never stored on bonus88 servers. All transactions are processed through separate, accredited payment providers.

How We Use Your Data

Collected data is used solely for the purposes stated below. We do not use your data for any other purpose without first obtaining fresh consent from you.

  • Verify your identity during registration and the KYC process
  • Process deposits, withdrawals and other financial transactions securely
  • Provide effective and relevant customer support
  • Send important account notifications — such as transaction confirmations and security alerts
  • Detect and prevent fraud, money laundering and platform abuse
  • Personalise your gaming experience and offer promotions relevant to your preferences
  • Fulfil legal compliance obligations and report to authorities when required

Legal Basis for Data Processing

All personal data processing carried out by bonus88 is based on at least one of the following legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Consent: You provide explicit consent during registration for data processing for specific purposes
  • Contract Performance: Processing is necessary to fulfil the service contract between you and bonus88
  • Legitimate Interest: Processing is required to prevent fraud and ensure platform security
  • Legal Obligations: Compliance with anti-money laundering laws and other reporting requirements

Information Sharing & Disclosure

Bonus88 does not sell, does not rent and does not commercialise your personal data to any third party. However, in the following limited circumstances, data may be shared:

  • Service Providers: Payment providers, cloud computing services and software vendors that help us operate the platform — all bound by strict confidentiality agreements
  • Authorities: When required by law, court order, or a legitimate enforcement agency investigation in Malaysia
  • Fraud Prevention: Limited information may be shared with industry fraud prevention networks to protect all users

Any third party that receives your data in a permitted context is bound by a data protection agreement and is not permitted to use that data for any other purpose.

Security & Data Protection

Bonus88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

  • 256-bit SSL/TLS encryption for all data communications
  • Role-based access control — only authorised personnel may access personal data
  • Intrusion detection systems and 24/7 monitoring by our internal security team
  • Regular data backups stored at secure, separate locations
  • Mandatory data protection training for all staff who handle user information
  • Established incident response procedures in the event of a data breach

While we implement best-in-class security measures, no system can guarantee 100% absolute security. You are also responsible for keeping your password and login credentials safe.

Data Retention & Deletion

Bonus88 retains your personal data only for as long as necessary for the original purpose of collection or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure in accordance with financial regulatory requirements
  • Transaction Data: Retained for 7 years from the transaction date for anti-money laundering compliance purposes
  • Security Logs: Retained for 12 months for fraud investigation and prevention purposes
  • Marketing Data: Deleted within 30 days after you withdraw your marketing consent

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by bonus88:

01
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

02
Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction via your profile settings or by contacting our customer support.

03
Right to Withdraw Consent

You may withdraw your marketing consent at any time. This does not affect any processing carried out prior to withdrawal.

04
Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

Cookies & Tracking Technologies

Bonus88 uses cookies and similar technologies to enhance the user experience, analyse platform usage and ensure security functions operate correctly.

  • Essential Cookies: Required for core platform functions such as login verification and session security
  • Performance Cookies: Helps us understand how users interact with the platform for improvement purposes
  • Preference Cookies: Save your language settings and display preferences for a more comfortable experience

You can manage cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality.

Children's Data

Bonus88 is a platform exclusively for adult users aged 18 years and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we find that a child's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If you believe a minor under your care has registered on our platform, please contact us immediately.

Changes to the Privacy Policy

Bonus88 reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or new platform features.

  • Significant changes will be communicated to you via in-app notifications and your registered email at least 14 days before taking effect
  • Minor changes will be updated in this document with a new revision date
  • Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy

Contact Our Data Protection Officer

If you have any questions, concerns, or wish to exercise your data privacy rights, please contact our team:

Support Email: [email protected]
Live Chat: Available 24/7 via the bonus88 app
Response Time: Within 3 business days

Please include "Data Privacy Enquiry" in your message subject line to ensure your enquiry is directed to the correct officer.


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